Legal

Terms of Service

Effective and last updated: June 10, 2026

These Terms govern your use of RevSight. Please read them carefully; they cover your account, subscription, the AI features, and the limits of our responsibility.

These Terms of Service (the “Terms”) are a binding agreement between you and RevSight and govern your access to and use of the RevSight service. “RevSight”, “we”, “us”, and “our” refer to the operator of the service.

These terms are between you and RevSight ("RevSight", "we", "us", or "our"), the operator of the RevSight service.

“You” and “Customer” mean the person or organization using the service. If you use RevSight on behalf of an organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

1. Acceptance and eligibility

By creating an account, connecting a provider, or otherwise using RevSight, you agree to these Terms. If you do not agree, do not use the service. You must be at least 18 years old and able to form a binding contract. RevSight is built for business use.

2. The service

RevSight is a read-only, AI-assisted billing-intelligence application that embeds in your CRM (HubSpot today). You connect your own billing providers (Stripe and/or Metronome) and your CRM, and RevSight resolves a customer’s billing by email or other identifiers and surfaces subscriptions, invoices, usage, and payment status on the relevant record, together with an AI summary and an assistant for asking questions about that customer’s billing.

3. Accounts and security

You are responsible for your account and for all activity under it. You must keep your login credentials and any one-time passcodes (OTPs) confidential and must not share access. Notify us promptly at team@revsight.io if you suspect unauthorized use. You are responsible for the security of the API keys, tokens, and authorizations you provide, except to the extent a loss results from our own breach of these Terms.

4. Your authorizations

When you connect Stripe, Metronome, HubSpot, or any other provider, you represent and warrant that you are authorized to connect that account, to grant RevSight access to the data in it, and to allow RevSight to process that data to provide the service. You are responsible for ensuring you have any consents or legal bases required for that processing.

5. Acceptable use

You agree not to, and not to allow anyone else to:

• use the service for any unlawful, harmful, or fraudulent purpose, or in violation of any applicable law;
• access or attempt to access data you are not authorized to access;
• copy, reverse engineer, decompile, or attempt to derive the source code of the service, except where this restriction is prohibited by law;
• resell, sublicense, rent, or otherwise commercially exploit the service except as expressly permitted;
• scrape, harvest, or bulk-extract data from the service except through features we provide for that purpose;
• circumvent or exceed usage limits, rate limits, or access controls, or interfere with the integrity or performance of the service;
• upload malicious code or use the service to transmit anything unlawful or infringing.

6. Subscriptions, fees, and billing

RevSight is offered as a usage-tiered subscription, generally measured by billing-lookups per month. A free trial may be available; we may change or end trials at any time. Paid plans renew automatically for successive periods unless cancelled before the renewal date.

Fees are stated exclusive of taxes; you are responsible for applicable taxes other than taxes on our income. We may change prices or plan features, and will give reasonable advance notice of a price increase that affects you; continued use after the change takes effect constitutes acceptance, and you may cancel before then. Where enabled, payments are processed by our merchant of record (Paddle), and that provider’s terms apply to the payment transaction.

7. Cancellation and refunds

You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period, and you retain access until then. Except where required by law, fees already paid are non-refundable and we do not provide pro-rated refunds for partial periods. Nothing here limits any non-waivable statutory cancellation or refund rights you may have as a consumer under applicable law.

8. AI features

RevSight includes AI-generated outputs, including billing summaries and answers from the billing assistant. These outputs are produced by automated systems, may be incomplete or inaccurate, and are provided for informational purposes only. They are NOT financial, accounting, legal, or tax advice. You must independently verify any output before relying on it, and you are responsible for decisions you make based on it.

9. Third-party services and data

RevSight surfaces data from the providers you connect (such as Stripe, Metronome, and HubSpot). That data originates from your own accounts and is under your control. We do not guarantee its accuracy, completeness, timeliness, or availability, and we are not responsible for the providers’ own acts, outages, or changes. Your use of those providers is governed by your agreements with them, not by these Terms.

10. Read-only operation

RevSight is designed to read from your connected billing systems only. It does not write to, modify, or move money in those systems, and it does not create, change, or cancel charges, customers, subscriptions, or invoices.

11. Intellectual property

We and our licensors own all rights in the RevSight software, models, interfaces, and related intellectual property. We grant you a limited, non-exclusive, non-transferable, revocable right to use the service during your subscription, subject to these Terms. You retain all rights in your data. You grant us a limited, non-exclusive license to host, process, and display your data and the data in your connected accounts solely to provide and support the service. We may use aggregated, de-identified data that does not identify you or any individual to operate and improve the service.

12. Confidentiality

Each party may receive non-public information of the other that is marked or reasonably understood to be confidential. The receiving party will use it only to perform under these Terms and will protect it with reasonable care. Confidentiality does not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law (with notice where permitted).

13. Warranty disclaimer

To the maximum extent permitted by law, the service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage. We do not warrant that the service will be uninterrupted, error-free, or secure, or that outputs will be accurate. Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including non-waivable rights of consumers.

14. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or relating to the service or these Terms, even if advised of the possibility of such damages.

To the maximum extent permitted by law, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the total fees you paid to us for the service in the twelve (12) months before the event giving rise to the claim (or, if you are on a free trial and have paid no fees, one hundred U.S. dollars (US$100)).

These limitations do not apply to liability that cannot be excluded or limited under applicable law, and nothing in this section limits any non-waivable rights you may have as a consumer.

15. Indemnification

You will defend, indemnify, and hold harmless RevSight from and against third-party claims, damages, and reasonable costs arising from your misuse of the service, your provision or use of data without proper authorization or legal basis, or your violation of these Terms or applicable law, except to the extent caused by our own breach.

16. Term and termination

These Terms apply while you use the service. You may stop using and close your account at any time. We may suspend or terminate your access if you materially breach these Terms (including non-payment) or to protect the service or comply with law; where practical and not for non-payment or abuse, we will give notice and an opportunity to cure. On termination, your right to use the service ends; sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) survive.

17. Changes to the service and these Terms

We may update the service and these Terms from time to time. For material changes, we will provide reasonable notice (for example, by email or in-product notice) before they take effect. Your continued use after a change takes effect constitutes acceptance; if you do not agree, you should stop using the service.

18. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Before filing any claim, the parties will first try in good faith to resolve the dispute informally by contacting team@revsight.io and discussing it for at least thirty (30) days. If the dispute is not resolved, it will be brought exclusively in the state or federal courts located in Delaware, and each party consents to that venue and personal jurisdiction. There is no mandatory arbitration. Nothing here removes any right you cannot waive under applicable consumer law, including the right to bring a claim in your local courts where required.

19. Miscellaneous

These Terms, together with the Privacy Policy and (where applicable) the Data Processing Addendum, are the entire agreement between you and us regarding the service and supersede prior agreements on that subject. If any provision is found unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale. Our failure to enforce a provision is not a waiver. Neither party is liable for delays or failures caused by events beyond its reasonable control (force majeure). Notices to us should be sent to team@revsight.io.